We begin our cleaning process with an essential step – pre-treatment. Pre-treatment helps us to clean your carpet more efficiently. We pre-treat your carpet with a non-toxic, food-grade enzyme that is safe for the environment, your children, and your pets. Our Pre-treatment eliminates unpleasant smells instead of simply masking them for a few hours or days. It also prepares the carpeted surface for the main cleaning using our patented wand by loosening dirt and grime that have a good hold on your carpet fibers.
The efficiency of our cleaning process is demonstrated through our customer satisfaction and top ratings. Zerorez has reached over 65,000 reviews with 89% representing a customer review score of 9 or 10 out of 10. Zerorez has also earned a Platinum rating from the Carpet & Rug Institute (CRI) – the highest rating possible. A big part of the effectiveness of our cleaning process is the use of our wand. Using our wand, we clean your carpet with our Powered Water® solution. This Solution contains no soaps or harsh chemicals making it completely safe for kids, pets, and the environment. Our wand is designed to completely rinse the carpet fibers without ever flooding the carpet padding.
When moisture sits in the carpet for an extended period of time, it creates a perfect environment for bacteria to grow and multiply. This not only damages the carpet padding but risks damage to the structure of the floor as well. To avoid any mold or mildew, after carpets are cleaned with water they need to be dried as quickly as possible. Here at Zerorez SoCal, we understand the importance of getting the moisture out of the carpet quickly. We have decreased our drying times to be up to 2 times faster than our competitors so that you and your family can be back on your carpet and continuing your regular activities as fast as possible.
The heart of our revolutionary cleaning technology is our Powered Water®, which gives us the ability to clean without using high-residue soaps, detergents, shampoos, or chemicals. Powered Water® is water that has been enhanced through a patented electrolysis process and oxidized to create a powerful, green, cleaning solution. With our unique processes, we are able to clean a variety of surfaces; some of which include carpet cleaning, upholstery cleaning, rug cleaning, tile and grout cleaning, natural stone cleaning, hardwood floor cleaning, and countertop cleaning. We are also able to treat pet stains and odor issues, as well as apply protectors, sealers, and coatings. Our goal is to help you solve a problem, and we are confident our cleaning processes will get the job done. Whatever your needs are, our experienced technicians are ready to tackle the project head-on, leaving you with unforgettable customer service and pristine surfaces that will stay cleaner longer. Schedule an appointment today to see what our unique services can do for you!
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