ZEROREZ® Difference

Is Zerorez Really Different?
Have you ever had your carpets cleaned, only to see the spots come back right away? And then it seemed your carpet was dirty again in no time. Read more

ZEROREZ® Technicians

Zerorez technicians are the best in the business. New technicians work under the careful guidance and instruction of a senior technician for two months or more before they are certified to work independently.

Zerorez technicians must also pass a 20 page comprehensive exam that covers carpet and upholstery styles and types, fibers and fabrics, chemicals, stone and tile, equipment usage and maintenance, and a host of other topics. Most technicians have been with Zerorez for two or more years, and only the best are allowed to stay.

Zerorez technicians are expected to arrive at your house or facility on time, dressed cleanly and neatly, and are able to communicate clearly and completely about what they will be doing, and to discuss with you any concerns you might have about the process. They can also make recommendations or suggestions about a host of cleaning issues at your request.

Zerorez technicians will place corner guards at critical points to protect your paint and wood base boards. They will place plastic shields or foam blocks underneath furniture feet that could bleed or rust. They will wipe up overspray from hard surfaces to help you avoid slipping. They will be courteous, honest, and straightforward about charges. Zerorez technicians will only perform work that you request, and there will never be “surprise” charges on your bill.  Zerorez carpet cleaning pricing is based on a complete service package, which includes pretreatment and spotting, cleaning, and application of protectant.  (Some spotting such as pet urine or red wine may require additional time and treatment, please discuss with your Zerorez representative when scheduling your appointment).

The Zerorez Truck

The Zerorez truck is a specially designed vehicle to ensure maximum power and ability to clean the way you expect.

Each morning Zerorez technicians fill their trucks with 500 gallons of Zerorez alkaline cleaning solution, which will last throughout the day.  All working supplies are on board the vehicle, you do not need to supply a connection to your tap or from your garden hose.

The Zerorez truck has an on board heater which can heat water to 350 degrees F, although for residential purposes, the optimal temperature is about 210 degrees. This sanitizes your surfaces in a way that simple, warmed water cannot do.

The Zerorez truck employs the 350 hp truck engine to power both the cleaning solution application and the vacuum extraction process. Water pressure can go as high as 3,000 psi, however, most tile and grout or stone cleaning is done at a maximum of 1200 psi, and the optimal pressure for carpet is fairly low to ensure fibers and fabrics are thoroughly cleaned without crushing or bending. Commercial carpet, however, is designed for a higher pressure and may require a higher psi to remove heavy grease or oil soiling.

Each Zerorez truck is equipped with an effluent tank. The dirt, moisture, contaminants, and soap and detergent from previous (non-Zerorez) cleanings is extracted by the powerful truck vacuum and deposited in the effluent tank. The Zerorez vacuum has about 12 – 15 times the lift of a typical truck mounted carpet cleaning motor, so your carpets dry more quickly and thoroughly.

Zerorez technicians return to the base each night to empty and filter the effluent tank before finishing for the day. The Zerorez truck is an expensive investment, but one that the company feels is necessary for the best, most effective, and most environmentally sound approach to cleaning in the business. Zerorez is truly the right way to clean.

ZEROREZ® Green Process

Green, green, green! Anyone can claim to be “green” or environmentally friendly, but we have invested our time, money, and reputation to really deliver on that claim. Here’s how:

ChemFree Pretreatment
Our ChemFree pretreatment process is the starting point. The product we use is water-based, soap and detergent free, non-toxic, non-allergenic, and leaves no residue. There is no chemical smell, just a light, fresh citrus fragrance, but boy does it work! ChemFree is designed to break the bond between the fibers or fabric and the dirt molecules without leaving any residue, then to completely disipate during cleaning.

Zerorez Patented Cleaning Solution
Our patented alkaline water is the magic behind the Zerorez process. Although it is “only” water, it cleans like nothing you have ever seen. The water has been processed through electrolisis to create a patented alkaline solution that contains millions of hydroxide cleaning spheres that clean and eliminate dirt, bacteria, toxins, left-over soaps or detergents from previous cleanings, viruses, mold, yeast, pet dander, and many other unappealing and irritating products. We also heat our water to over 200 degrees to make sure that surfaces are sanitized and purified. Our Zerorez cleaning solution is made of environmentally friendly, treated water that is both non-toxic and pure enough to drink. Can even one of our competitors make such a claim?

Quick Drying Process
Our moisture removal process is powered by our 350 hp truck engine, not the tiny 12 hp motor found in the back of the van of most of our competitors. That means we won’t overwhett your carpet or soak the pad underneath, and your carpet will dry quickly. Why is that important? Because soggy, wet carpet is not only annoying, it can lead to mold, mildew, and the growth of bacteria. We have invested in a system to remove the moisture and make sure your carpet will dry quickly to give you a more sanitary, healthy result.

Green Fiber Protectant
Our fiber protectant, included in the price of every carpet and upholstery cleaning, is a green, non-toxic, biodegradable product that is water soluble and non-allergenic. It is applied at the end of the cleaning process to help keep your carpet and upholstery clean and safe from new stains and spills. We also offer a new anti-microbial protectant for an extra charge that punctures virus and bacteria molecules upon contact. If allergies, chemical sensitivities, and transfer of germs is a major concern to you for your family, be sure to ask your Zerorez technician about this exciting new product that we offer.

Lifetime HEPA Air Filters
We also clean air ducts to eliminate dust and dander transferred through the air, and we can custom order a special HEPA air filter for your heating/furnace system that is a heavy duty, life-time filter that can be hosed off and put right back into your HVAC system. That means less waste for landfills.

Allergist Recommended
Many allergists are now recommending Zerorez, not because they worry about your dirty carpet, but because they know that a Zerorez cleaning will eliminate many of the chemicals, contaminants, dust mites, pet dander and other problems that can negatively impact you and your family. Your carpet is the largest filter in your house and captures most of the airborne contaminants that float through the air. Our green process is the best, most environmentally sound solution to eliminate those problems.

Our commitment to you is to constantly strive to find the best, most environmentally sound, and most effective products that are available. We don’t just say that we are green, we have invested and committed to that model, and we are the only ones in the industry that can truly make that claim without hesitation.